1. DEFINITIONS
When the following words with capital letters are used in these terms and
conditions, this is what they will mean: Contract: means these Terms together
with the Job Sheet/Invoice.
Initial Price estimate: means the cost specified in the Job Sheet/Invoice
agreement via any form of contact for the provision of Services.
Job Sheet/Invoice: means the information that We give to You on the telephone
and/or in writing setting out the details of the Services We will provide and the
Initial estimated Price payable.
Services: means the locksmith services We will provide to You as set out in the
Job Sheet/Invoice which may include but not be limited to any or all of the
following:-
● Making properties safe and secure;
● Planned and responsive lock changes;
● Picking and replacing locks;
● General upgrading.
Terms: means the terms and conditions set out in this document.
We/Our/Us: means LockPlus or any of our partners.
You/Your: means you the customer.
2. PLEASE READ THESE TERMS CAREFULLY
These Terms form an important part of the Contract and govern the way We will
perform the Services for You.
If You do not understand something within these Terms You should consider
asking a solicitor to advise You.
Alternatively You could ask Your local Citizen’s Advice Bureau or Your local
authority’s trading standards department for advice. Before calling please read
our terms and conditions and pricing police, please note you agree to these when
booking us via any form of communications. Terms and Conditions, Pricing
Policy.
3. YOUR LEGAL RIGHTS
If You are an individual contracting for Your own private, non-business needs,
You have certain legal rights and remedies as a consumer and nothing in these
conditions affects Your legal rights. If You want to know more about Your legal
rights as a consumer then contact Your local authority’s trading standards
department, the Citizens Advice Bureau or go online at
http://www.direct.gov.uk/consumer4. OUR AGREEMENT WITH YOU
4.1 If You agree to the scope and cost of the Services to be provided by Us (as
specified in the Job Sheet/Invoice) over the telephone, text or email a contract
will come into existence at this point between You and Us.
4.2 If You agree the scope and cost of the Services to be provided by Us
following an assessment of the required works by Our locksmith and you sign a
copy of the Quotation, Job Sheet or send us an email/ text with addresses to that
effect then a contract will come into existence at this point between You and Us.
4.3 Your right to cancel the Contract is set out in section 10.
4.4 Our right to cancel the Contract is set out in section 11.
4.5 If Our Job Sheet/Invoice includes any other terms called “additional terms and
conditions” they will form part of these Terms. If they are different to these Terms,
the additional terms and conditions shall be taken into account first.
5. THE SERVICES WE AGREE TO PERFORM FOR YOU
5.1 The specific detail of the Services that We agree to perform for You will be
set out in the Job Sheet/Invoice.
5.2 We will agree with You an appropriate time when We will endeavour to attend
the relevant premises in order to perform the Services.
5.3 The Services are offered by Us on the basis that they will be provided as
efficiently as reasonably possible taking into account prevailing workloads,
availability of personnel, weather, transport conditions and the availability of parts
and any other conditions upon which We are dependent but which fall outside
Our direct control.
5.4 Our agreement to perform the Services does not mean that We guarantee
that We will be able to repair or replace Your lock.
5.5 It is important that You understand what is included within the Services and
what is excluded from the Services. You are advised to read the Job
Sheet/Invoice carefully which explains this.
5.6 If we cannot attend a job due to an emergency of issue then we may hand
work off (outsource) businesses in the area, if an issue arises with that locksmith
or the work carried out along with charges then the you must deal directly with
them, You agree to this when booking in any work. These companies may have
call out fees, different hourly rates or call out charges.
6. PRICE AND PAYMENT FOR THE SERVICES
6.1 The Initial Price You owe Us for the Services is set out in the Job
Sheet/Invoice/Text Message (or in any amendment to the Contract We provide to
You).
6.2 The price does not include VAT
6.3 Unless otherwise agreed with Us (and noted on the Job Sheet/Invoice
accordingly) you agree to pay Us the Initial Price together with any additional
costs (as referred to in paragraph 7 below) immediately upon completion of the
Services and You shall ensure that payment is made available to Us without
unreasonable delay. Bank & PayPal payments are due within 14 days of the
invoice date.
6.4 If you fail to pay Us as required in accordance with paragraph 6.3 above and
We do not subsequently receive full payment from You within 14 days of the date
the payment is due you will be charged a late fee. Late fee is charged of £25 per
day will be charged for ALL late bank & Paypal invoices.
6.5 We reserve the right (at our absolute discretion) to require advance
payments, stage payments or deposits before or during the provision of the
Services. We shall specify any advanced payment or other specific payment
requirements to You before commencing the Services.
6.6 Payments may be made by cash, debit or credit card and the means of
payment should be agreed in advance of the Services being provided.
6.7 We may allow account facilities to be established for certain customers. Any
such arrangements must be agreed in advance and confirmed by Us in writing.
Payment terms for approved account customers are strictly thirty (30) days from
the date of invoice and any queries in relation to an invoice must be notified in
writing to Our accounts office within seven (7) days of the customer receiving the
invoice.
6.8 Until all good are paid for in full then we own the good in your property to
where if we se fit can charge you a hire fee of up to £25 per day for the use of the
items and any additional charges for removal of these items.
7. ADDITIONAL COSTS THAT WE CAN CHARGE FOR
7.1 The costs set out in this section 7 are in addition to the Initial Price You pay
Us for the Services.
7.2 Our locksmith will tell You of any costs that You will need to pay in addition to
the Initial Price in order for Our locksmith to be able to complete the Services
when he or she attends Your property. Such additional charges are likely to
include (but are not limited to) the cost of replacement parts and additional labour
time which could not reasonably have been anticipated prior to Our
locksmith attending Your property and inspecting the works required to be
undertaken. You agree to pay Us the additional costs immediately following our
completion of the Services. If You do not want to pay the additional cost, You can
cancel the contract by informing Our locksmith before work commences.
7.3 If You do not, after being asked by Us, provide Us with all relevant
information requested in order to allow us to provide the Services, or You provide
Us with incomplete or incorrect information, We may make an additional charge
of a reasonable sum to cover any extra work that is required in order to provide
the Services.
8. REASONS WHY WE WILL NOT PERFORM THE SERVICES
We will not have an obligation to perform the Services if any of the following
happens:
8.1 We are unable to repair or replace Your lock as the necessary spare or
replacement parts or locks are no longer available.
8.2 You do not pay for all or any part of the Services as We have agreed and/or
You do not provide sufficient evidence of Your ability to pay for the Services as
may reasonably be requested by Us.
8.3 You do not provide Us with any necessary information that We have
requested from You or the information You do provide is incomplete, incorrect or
generally regarded by Us to be insufficient. In particular if You have failed to
provide proof of identification and ownership of the property (or in circumstances
where You are a tenant or licensee, satisfactory evidence of the landlord or
licensor’s consent to the Services being delivered by Us).
8.4 You do not give Us access to Your property at the time that You agreed with
Us.
9. ACCESS TO YOUR PREMISES
9.1 You agree that You will allow Us access to Your property at the time and date
agreed by You and Us.
9.2 You agree that We may enter Your property to carry out the work or to
recover any equipment or goods of ours which We have left on Your property.
10. YOUR CANCELLATION RIGHTS
You can end the Contract in any of the following circumstances by writing to Us
and telling Us:-
10.1 if We break the contract in some important way and We fail to fix the
situation within 28 days of You asking Us to in writing;
10.2 if We become insolvent, or become subject to an administration order or if
We stop trading;
10.3 You give Us at least 48 hours’ written notice of Your intention to cancel the
Contract.
11. OUR CANCELLATION RIGHTS
11.1 We can end the Contract in any of the following circumstances by writing to
You and telling You:-
11.1.1 You fail to pay a sum when it is due to be paid or if You otherwise break
this Contract in some important way and You fail to fix the situation within 28
days of Us asking You to in writing;
11.1.2 if We are no longer able to carry out the Services due to the law or due to
regulatory reasons;
11.1.3 We give You at least 28 days’ written notice of Our intention to cancel the
Contract.
11.2 If We end the Contract because of Your fault and any work has been carried
out but not paid for by You, then You must pay Us for that work as soon as the
Contract ends.
12. IF THERE IS A PROBLEM WITH THE SERVICES
12.1 In the unlikely event that there is any defect with the Services or the locks
supplied and fitted by Us and such defect manifests itself in the twelve (12)
month period immediately following completion of the Services, please tell Us as
soon as reasonably possible and give Us a reasonable opportunity to inspect and
repair such defect or to replace any defective lock as appropriate. 12.2 In the
event that a defect is reported to Us in the twelve (12) month period following
completion of the Services and upon our inspection of the matter such defect is
found to be genuine (and not the result of deliberate or negligent damage) then
we will use every effort to repair or fix the defect as soon as reasonably possible.
You will not have to pay for Us to repair or fix a defect in the Services under this
section 12.2
13. OUR LIABILITY TO YOU
13.1 We will take all reasonable care to avoid and/or minimize damage being
caused to Your property (including doors, walls, plaster work, decorations and
floor, Vehicles and vehicle components like ECUs and computers etc.) in the
course of Us providing the Services. For the avoidance of doubt, We shall have
no responsibility for making good any such damage which does occur or for any
cleaning or other associated costs linked to such damage.
13.2 We will not be liable to You for loss or damage due to the Contract unless
We cause death or injury through Our negligence.
13.3 If You are a consumer, We will not be responsible under this Contract for
any loss or damage which relates to any business of yours. Nothing in these
Terms will affect Your right to bring legal action.
13.4 All parts supplied by Us and all materials used in carrying out the Services
shall remain Our property until payment is received from You in full.
14. EVENTS OUTSIDE OUR CONTROL
If either of us fails to meet any of our obligations under this Contract because of
an event or circumstance beyond our reasonable control we will not count this as
breaking the Contract.
15. HOW WE MAY USE YOUR PERSONAL INFORMATION
15.1 We will use the personal information You provide to Us to:
15.1.1 provide the Services;
15.1.2 process Your payment for such Services; and
15.1.3 inform You about similar products or services that We provide, but You
may stop receiving these at any time by contacting Us.
15.2 You agree that We may pass Your personal information to credit reference
agencies and that they may keep a record of any search that they do.
15.3 We will not give Your personal data to any other third party.
16. LEGAL CONDITIONS
16.1 The Contract is governed by law.
16.2 You cannot transfer the legal rights to this Contract without Our written
permission. We may transfer any part of this Contract but Your rights and
obligations under this Contract will remain unaffected. If We transfer any of the
rights and obligations under this Contract to another company the
expression “We” or “Our” will include that other company for the purposes of this
Contract.
16.3 If We need to serve a notice on You under this Contract, We will send it to
the address set out on Your Job Sheet/Invoice or any form of communication.
You must serve any notices on Us at the address shown below.
16.4 If any term of this Contract is held by the courts or any other legal or
regulatory body to be invalid or unenforceable, the rest of the terms of the
Contract shall not be affected by such invalidity or unenforceability.
16.5 If You breach any contract between Us and We fail to enforce the provisions
of the contract, Our failure or silence should not be understood by You that We
are giving up on Our rights and remedies. If either We or You do give up on Our
rights and remedies on one occasion, that does not mean that We or You are
doing so in respect of any other rights or remedies We may have.
16.6 We have the right to update these terms and conditions at any time we see
fit.
17. LATE PAYMENT FEES / OVERDUE BALANCE SETTLEMENT
17.1 late payment fees are applied after 24 hours of none payment. If you agree
to our service via any communication in person, on the phone, via text or email or
within any social site or format you agree to our terms and conditions and pricing
policy. You agree that if you fail to pay LockPlus by the date set in any invoice or
format then we will add a late fee payment to your bill of £25.00 to a maximum of
£50.00 per day until the balance is met. You also agree that you will pay any
retrieval costs or detrimental costs for ourselves due to court proceedings and
court costs. We can also charge rental for our hardware while in use at £100.00
per day. Alternative payment methods must be discussed on the day before
signing any paperwork or electronic signatures are applied to any document,
failure to do so will result in a late fee being applied to each bill along with a £12
admin fee.
18. ABOUT US
18.1. If You want to ask Us anything about these Terms or the Services We are
performing for You or if You want to make a complaint, please contact Us. You
can contact LockPlus by telephoning 0141 237 9390 or by emailing us at
[email protected] or by a written letter within 24 hours of the issues arising.
LockPlus, 589 Lawmoor Street, Glasgow, G5-0TT Before calling please read our
terms and conditions.
When the following words with capital letters are used in these terms and
conditions, this is what they will mean: Contract: means these Terms together
with the Job Sheet/Invoice.
Initial Price estimate: means the cost specified in the Job Sheet/Invoice
agreement via any form of contact for the provision of Services.
Job Sheet/Invoice: means the information that We give to You on the telephone
and/or in writing setting out the details of the Services We will provide and the
Initial estimated Price payable.
Services: means the locksmith services We will provide to You as set out in the
Job Sheet/Invoice which may include but not be limited to any or all of the
following:-
● Making properties safe and secure;
● Planned and responsive lock changes;
● Picking and replacing locks;
● General upgrading.
Terms: means the terms and conditions set out in this document.
We/Our/Us: means LockPlus or any of our partners.
You/Your: means you the customer.
2. PLEASE READ THESE TERMS CAREFULLY
These Terms form an important part of the Contract and govern the way We will
perform the Services for You.
If You do not understand something within these Terms You should consider
asking a solicitor to advise You.
Alternatively You could ask Your local Citizen’s Advice Bureau or Your local
authority’s trading standards department for advice. Before calling please read
our terms and conditions and pricing police, please note you agree to these when
booking us via any form of communications. Terms and Conditions, Pricing
Policy.
3. YOUR LEGAL RIGHTS
If You are an individual contracting for Your own private, non-business needs,
You have certain legal rights and remedies as a consumer and nothing in these
conditions affects Your legal rights. If You want to know more about Your legal
rights as a consumer then contact Your local authority’s trading standards
department, the Citizens Advice Bureau or go online at
http://www.direct.gov.uk/consumer4. OUR AGREEMENT WITH YOU
4.1 If You agree to the scope and cost of the Services to be provided by Us (as
specified in the Job Sheet/Invoice) over the telephone, text or email a contract
will come into existence at this point between You and Us.
4.2 If You agree the scope and cost of the Services to be provided by Us
following an assessment of the required works by Our locksmith and you sign a
copy of the Quotation, Job Sheet or send us an email/ text with addresses to that
effect then a contract will come into existence at this point between You and Us.
4.3 Your right to cancel the Contract is set out in section 10.
4.4 Our right to cancel the Contract is set out in section 11.
4.5 If Our Job Sheet/Invoice includes any other terms called “additional terms and
conditions” they will form part of these Terms. If they are different to these Terms,
the additional terms and conditions shall be taken into account first.
5. THE SERVICES WE AGREE TO PERFORM FOR YOU
5.1 The specific detail of the Services that We agree to perform for You will be
set out in the Job Sheet/Invoice.
5.2 We will agree with You an appropriate time when We will endeavour to attend
the relevant premises in order to perform the Services.
5.3 The Services are offered by Us on the basis that they will be provided as
efficiently as reasonably possible taking into account prevailing workloads,
availability of personnel, weather, transport conditions and the availability of parts
and any other conditions upon which We are dependent but which fall outside
Our direct control.
5.4 Our agreement to perform the Services does not mean that We guarantee
that We will be able to repair or replace Your lock.
5.5 It is important that You understand what is included within the Services and
what is excluded from the Services. You are advised to read the Job
Sheet/Invoice carefully which explains this.
5.6 If we cannot attend a job due to an emergency of issue then we may hand
work off (outsource) businesses in the area, if an issue arises with that locksmith
or the work carried out along with charges then the you must deal directly with
them, You agree to this when booking in any work. These companies may have
call out fees, different hourly rates or call out charges.
6. PRICE AND PAYMENT FOR THE SERVICES
6.1 The Initial Price You owe Us for the Services is set out in the Job
Sheet/Invoice/Text Message (or in any amendment to the Contract We provide to
You).
6.2 The price does not include VAT
6.3 Unless otherwise agreed with Us (and noted on the Job Sheet/Invoice
accordingly) you agree to pay Us the Initial Price together with any additional
costs (as referred to in paragraph 7 below) immediately upon completion of the
Services and You shall ensure that payment is made available to Us without
unreasonable delay. Bank & PayPal payments are due within 14 days of the
invoice date.
6.4 If you fail to pay Us as required in accordance with paragraph 6.3 above and
We do not subsequently receive full payment from You within 14 days of the date
the payment is due you will be charged a late fee. Late fee is charged of £25 per
day will be charged for ALL late bank & Paypal invoices.
6.5 We reserve the right (at our absolute discretion) to require advance
payments, stage payments or deposits before or during the provision of the
Services. We shall specify any advanced payment or other specific payment
requirements to You before commencing the Services.
6.6 Payments may be made by cash, debit or credit card and the means of
payment should be agreed in advance of the Services being provided.
6.7 We may allow account facilities to be established for certain customers. Any
such arrangements must be agreed in advance and confirmed by Us in writing.
Payment terms for approved account customers are strictly thirty (30) days from
the date of invoice and any queries in relation to an invoice must be notified in
writing to Our accounts office within seven (7) days of the customer receiving the
invoice.
6.8 Until all good are paid for in full then we own the good in your property to
where if we se fit can charge you a hire fee of up to £25 per day for the use of the
items and any additional charges for removal of these items.
7. ADDITIONAL COSTS THAT WE CAN CHARGE FOR
7.1 The costs set out in this section 7 are in addition to the Initial Price You pay
Us for the Services.
7.2 Our locksmith will tell You of any costs that You will need to pay in addition to
the Initial Price in order for Our locksmith to be able to complete the Services
when he or she attends Your property. Such additional charges are likely to
include (but are not limited to) the cost of replacement parts and additional labour
time which could not reasonably have been anticipated prior to Our
locksmith attending Your property and inspecting the works required to be
undertaken. You agree to pay Us the additional costs immediately following our
completion of the Services. If You do not want to pay the additional cost, You can
cancel the contract by informing Our locksmith before work commences.
7.3 If You do not, after being asked by Us, provide Us with all relevant
information requested in order to allow us to provide the Services, or You provide
Us with incomplete or incorrect information, We may make an additional charge
of a reasonable sum to cover any extra work that is required in order to provide
the Services.
8. REASONS WHY WE WILL NOT PERFORM THE SERVICES
We will not have an obligation to perform the Services if any of the following
happens:
8.1 We are unable to repair or replace Your lock as the necessary spare or
replacement parts or locks are no longer available.
8.2 You do not pay for all or any part of the Services as We have agreed and/or
You do not provide sufficient evidence of Your ability to pay for the Services as
may reasonably be requested by Us.
8.3 You do not provide Us with any necessary information that We have
requested from You or the information You do provide is incomplete, incorrect or
generally regarded by Us to be insufficient. In particular if You have failed to
provide proof of identification and ownership of the property (or in circumstances
where You are a tenant or licensee, satisfactory evidence of the landlord or
licensor’s consent to the Services being delivered by Us).
8.4 You do not give Us access to Your property at the time that You agreed with
Us.
9. ACCESS TO YOUR PREMISES
9.1 You agree that You will allow Us access to Your property at the time and date
agreed by You and Us.
9.2 You agree that We may enter Your property to carry out the work or to
recover any equipment or goods of ours which We have left on Your property.
10. YOUR CANCELLATION RIGHTS
You can end the Contract in any of the following circumstances by writing to Us
and telling Us:-
10.1 if We break the contract in some important way and We fail to fix the
situation within 28 days of You asking Us to in writing;
10.2 if We become insolvent, or become subject to an administration order or if
We stop trading;
10.3 You give Us at least 48 hours’ written notice of Your intention to cancel the
Contract.
11. OUR CANCELLATION RIGHTS
11.1 We can end the Contract in any of the following circumstances by writing to
You and telling You:-
11.1.1 You fail to pay a sum when it is due to be paid or if You otherwise break
this Contract in some important way and You fail to fix the situation within 28
days of Us asking You to in writing;
11.1.2 if We are no longer able to carry out the Services due to the law or due to
regulatory reasons;
11.1.3 We give You at least 28 days’ written notice of Our intention to cancel the
Contract.
11.2 If We end the Contract because of Your fault and any work has been carried
out but not paid for by You, then You must pay Us for that work as soon as the
Contract ends.
12. IF THERE IS A PROBLEM WITH THE SERVICES
12.1 In the unlikely event that there is any defect with the Services or the locks
supplied and fitted by Us and such defect manifests itself in the twelve (12)
month period immediately following completion of the Services, please tell Us as
soon as reasonably possible and give Us a reasonable opportunity to inspect and
repair such defect or to replace any defective lock as appropriate. 12.2 In the
event that a defect is reported to Us in the twelve (12) month period following
completion of the Services and upon our inspection of the matter such defect is
found to be genuine (and not the result of deliberate or negligent damage) then
we will use every effort to repair or fix the defect as soon as reasonably possible.
You will not have to pay for Us to repair or fix a defect in the Services under this
section 12.2
13. OUR LIABILITY TO YOU
13.1 We will take all reasonable care to avoid and/or minimize damage being
caused to Your property (including doors, walls, plaster work, decorations and
floor, Vehicles and vehicle components like ECUs and computers etc.) in the
course of Us providing the Services. For the avoidance of doubt, We shall have
no responsibility for making good any such damage which does occur or for any
cleaning or other associated costs linked to such damage.
13.2 We will not be liable to You for loss or damage due to the Contract unless
We cause death or injury through Our negligence.
13.3 If You are a consumer, We will not be responsible under this Contract for
any loss or damage which relates to any business of yours. Nothing in these
Terms will affect Your right to bring legal action.
13.4 All parts supplied by Us and all materials used in carrying out the Services
shall remain Our property until payment is received from You in full.
14. EVENTS OUTSIDE OUR CONTROL
If either of us fails to meet any of our obligations under this Contract because of
an event or circumstance beyond our reasonable control we will not count this as
breaking the Contract.
15. HOW WE MAY USE YOUR PERSONAL INFORMATION
15.1 We will use the personal information You provide to Us to:
15.1.1 provide the Services;
15.1.2 process Your payment for such Services; and
15.1.3 inform You about similar products or services that We provide, but You
may stop receiving these at any time by contacting Us.
15.2 You agree that We may pass Your personal information to credit reference
agencies and that they may keep a record of any search that they do.
15.3 We will not give Your personal data to any other third party.
16. LEGAL CONDITIONS
16.1 The Contract is governed by law.
16.2 You cannot transfer the legal rights to this Contract without Our written
permission. We may transfer any part of this Contract but Your rights and
obligations under this Contract will remain unaffected. If We transfer any of the
rights and obligations under this Contract to another company the
expression “We” or “Our” will include that other company for the purposes of this
Contract.
16.3 If We need to serve a notice on You under this Contract, We will send it to
the address set out on Your Job Sheet/Invoice or any form of communication.
You must serve any notices on Us at the address shown below.
16.4 If any term of this Contract is held by the courts or any other legal or
regulatory body to be invalid or unenforceable, the rest of the terms of the
Contract shall not be affected by such invalidity or unenforceability.
16.5 If You breach any contract between Us and We fail to enforce the provisions
of the contract, Our failure or silence should not be understood by You that We
are giving up on Our rights and remedies. If either We or You do give up on Our
rights and remedies on one occasion, that does not mean that We or You are
doing so in respect of any other rights or remedies We may have.
16.6 We have the right to update these terms and conditions at any time we see
fit.
17. LATE PAYMENT FEES / OVERDUE BALANCE SETTLEMENT
17.1 late payment fees are applied after 24 hours of none payment. If you agree
to our service via any communication in person, on the phone, via text or email or
within any social site or format you agree to our terms and conditions and pricing
policy. You agree that if you fail to pay LockPlus by the date set in any invoice or
format then we will add a late fee payment to your bill of £25.00 to a maximum of
£50.00 per day until the balance is met. You also agree that you will pay any
retrieval costs or detrimental costs for ourselves due to court proceedings and
court costs. We can also charge rental for our hardware while in use at £100.00
per day. Alternative payment methods must be discussed on the day before
signing any paperwork or electronic signatures are applied to any document,
failure to do so will result in a late fee being applied to each bill along with a £12
admin fee.
18. ABOUT US
18.1. If You want to ask Us anything about these Terms or the Services We are
performing for You or if You want to make a complaint, please contact Us. You
can contact LockPlus by telephoning 0141 237 9390 or by emailing us at
[email protected] or by a written letter within 24 hours of the issues arising.
LockPlus, 589 Lawmoor Street, Glasgow, G5-0TT Before calling please read our
terms and conditions.
Additional Terms and Conditions for Use of Photos and Videos
By allowing our locksmiths to perform services, you (the Client) agree to the following terms and conditions regarding the use of photos and videos taken during the service visit for social media, educational, and promotional purposes:
1. Consent to Photography and Videography
You consent to the taking of photographs and videos by our locksmiths during the provision of services. These photos and videos may capture images of the work performed, the premises, and/or you (the Client) in relation to the services provided.
2. Use of Photos and Videos
You grant us (Lockplus) the right to use, edit, and distribute the photos and videos taken during the service for the purposes of promoting our services, including but not limited to use on social media platforms (e.g., Facebook, Instagram, YouTube, Tik-tok but not limited to any), educational content, website content, and marketing materials.
The content may be used in any medium, including online and offline, for an indefinite period unless otherwise agreed.
3. No Compensation
You acknowledge and agree that you will not receive compensation for the use of the photos and videos in any form, including but not limited to monetary payments, credit, or royalties.
4. Privacy and Personal Information
We respect your privacy and will ensure that any personal information captured in photos or videos will be kept to a minimum. We will avoid revealing sensitive personal details or locations unless explicit consent is given for such content to be included.
If you appear in any photos or videos, you waive any right to inspect or approve the final content before it is used.
5. Right to Withdraw Consent
You have the right to withdraw your consent at any time by providing written notice to us. Upon receiving such notice, we will make reasonable efforts to remove any previously published content that features you or your property, but this may not apply to content already shared or used for educational purposes.
6. Ownership of Content
Lockplus retains full ownership and intellectual property rights over the photos and videos captured, including the right to modify, alter, and use the content at its discretion.
7. Liability
Lockplus is not liable for any claims or damages arising from the use of the photos and videos as outlined in this agreement, including but not limited to defamation, privacy violations, or infringement of rights.
By accepting our services, you acknowledge that you have read, understood, and agreed to these additional terms and conditions.